AGOREO collects and uses personal information both on its own behalf and in connection with its delivery of services to its customers. This Policy is divided into separate sections to distinguish these different categories of information.
INFORMATION COLLECTED OR USED BY AGOREO ON ITS OWN BEHALF
AGOREO will notify you about the purposes for which it collects and uses information about you, how to contact AGOREO with inquiries or complaints, the types of third parties to whom it discloses personal information, and the choices and means the organization offers individuals for limiting its disclosure. This notice will be provided by this Policy, which is available from AGOREO's home page so that you may review it before you disclose personal information to AGOREO.
AGOREO will offer individuals the opportunity to choose (opt-out) whether their Personal Information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
For Sensitive Personal Information, AGOREO will give individuals the opportunity to affirmatively and explicitly consent (opt-in) to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
AGOREO will provide individuals with reasonable mechanisms to exercise their choices.
PERSONAL INFORMATION GATHERED
The AGOREO website has and might implement various features which allow those interested in AGOREO and its services to obtain more information about AGOREO, such as by subscribing to an AGOREO Newsletter, viewing a webinar, obtaining a free trial of an AGOREO service, purchasing a subscription to an AGOREO service, participating in a promotional event, or requesting a white paper. AGOREO asks those requesting such information to provide AGOREO with certain personal contact information that AGOREO may use to follow up with those interested in its services. The information AGOREO may collect includes first and last name, company or organization, title or position within the company or organization, postal address, phone number, email address, and credit card information. AGOREO stores this information and uses this information internally to invoice and provide support to its customers and in addition for AGOREO's own marketing purposes.
TECHNICAL INFORMATION GATHERED ONLINE
AGOREO does not disclose personal information submitted to AGOREO to any third party, except as follows: • AGOREO reserves the right to disclose personal information if required by law enforcement authorities, subpoena or other court order, or other governmental authority, and (to the extent permitted by law) to the extent necessary to protect the legal rights and personal safety of AGOREO and its employees and agents.
AGOREO maintains reasonable precautions designed to ensure the security of personal information covered by this Policy, and to protect such personal information from loss, misuse or unauthorized access, alteration, destruction or disclosure. AGOREO has a written Information Security Policy and Data Protection Procedures by which data security is to be maintained. Although AGOREO makes every effort to ensure security of its customer information, no data transmission over the Internet can be guaranteed to be 100% secure.
AGOREO takes reasonable steps to ensure that personal information it collects is reliable for its intended use, accurate, complete and current. AGOREO does not use personal information in ways that are incompatible with the purposes for which the information was disclosed.
USER ACCESS TO PERSONAL INFORMATION
Upon request, AGOREO will grant individuals reasonable access to Personal Information that it holds about them. In addition, AGOREO will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.
INFORMATION RECEIVED OR USED BY AGOREO ON BEHALF OF ITS CUSTOMERS
NOTICE OF INFORMATION RECEIVED AND STORED BY AGOREO ON BEHALF OF AGOREO'S CUSTOMERS
AGOREO's services allow AGOREO's customers to send email communications to their customers ("end-customers"). In order for these services to be delivered, AGOREO's customers upload certain personal information about their end-customers to AGOREO's servers. Such information includes email addresses, and may also include other information such as names and addresses of the end-customers to whom the email communications will be sent. AGOREO does not control the categories of information that an AGOREO customer may choose to upload to AGOREO's servers. AGOREO stores this information on its servers on behalf of its customers, and acts merely as a data processor with respect to this data. This information is controlled by the AGOREO customer on whose behalf the information is stored.
AGOREO uses personal information about end-customers stored by AGOREO customers solely for the purposes of delivering services to AGOREO customers. This includes sending email communications to the end-customers and providing analytical reports to AGOREO customers relating to AGOREO services. AGOREO uses web tracking technologies to track the online behavior of end-customers as they interact with the electronic marketing materials sent on AGOREO customers' behalf. AGOREO associates such online behavior with personal information and provides this data to the applicable AGOREO customer; for example, if an end-customer clicks on a particular product featured in an email communication sent by AGOREO, the AGOREO customer may receive a report from AGOREO identifying the product interest of its end-customer.
Because information held on behalf of AGOREO customers is controlled by AGOREO customers, AGOREO cannot delete or modify that information. If you wish to opt-out with respect to information stored or used by AGOREO customers, you should contact the applicable AGOREO customer directly. Or use the customer specific opt out link provided by customer within the electronic marketing material.
DISCLOSURE OF INFORMATION STORED BY AGOREO ON BEHALF OF AGOREO'S CUSTOMERS
AGOREO does not disclose any end-customer personal information stored on behalf of its customers to any third party except to a) the AGOREO customer on whose behalf the information is stored, and b) to third parties that the AGOREO customer has requested, in writing, may receive such information.
AGOREO maintains reasonable precautions designed to ensure the security of end-customer personal information covered by this Policy, and to protect such personal information from loss, misuse or unauthorized access, alteration, destruction or disclosure. AGOREO has a written Information Security Policy and Data Protection Procedures by which data security is to be maintained. Although we make every effort to ensure security of end-customer information, no data transmission over the Internet can be guaranteed to be 100% secure. AGOREO Customer accounts are password-protected so that only AGOREO or the applicable AGOREO customer has access to personal information of end-customers. It is incumbent on the AGOREO customer not to divulge their password to anyone.
AGOREO is not responsible for the data integrity of data held by AGOREO on behalf of AGOREO customers, because AGOREO acts solely as a data processor for such customers.
AGOREO cannot offer end-customers access to information stored by AGOREO on behalf of its customers. Such information is under the control of the relevant AGOREO customer, and you should contact that AGOREO customer if you wish to obtain access to any personal information about you which is held by them.
SOCIAL MEDIA SERVICES
ENFORCEMENT OF THIS POLICY
AGOREO will conduct internal compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that AGOREO determines is in violation of this policy will be subject to disciplinary action, up to and including termination of employment.
DISPUTE RESOLUTION - EXTERNAL RECOURSE
Any questions or concerns regarding the use or disclosure of Personal Information should be directed to the address given below. AGOREO will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information by reference to the principles contained in this Policy.
Questions or comments regarding this Policy should be submitted to AGOREO Office by mail to:Information Security
6520, LoneTree Blvd, Suite 1008
Rocklin, CA 95765
Changes to this Policy will be posted in this section. This way you will always have a clear understanding of what information is collected online and offline, how it is used, and the choices you have.